Summary
While the Elation Billing subscription includes many powerful tools and features, some services do incur additional fees. Below are the details for current fees:
Unlimited electronic Claims, ERAs, and RTEs included
Text and Email statements included
Mailed Statements: $0.95 each, no extra charge for additional pages
Mailed or Faxed Paper Claims: $1.15 each
Mailed or Faxed Appeals (up to 5 pages): $1.50, and $0.30 for each additional page
Please refer to the guide below for more details, and do not hesitate to reach out with any additional questions!
What's included in your Elation Billing subscription
We're pleased to offer the following services as part of your Elation Billing subscription - no further fees required!
Electronic Claim submissions
ERA
Real Time Eligibility (RTE) checks
Electronic Statements (requires activating Online Payments)
Appeal Packet downloads
What services incur additional fees
Mailed Statements
Mailed Statements incur a flat fee of $0.95 per mailed statement.
Mailed Statements feature
Double-sided color printing for enhanced readability
A perforated tear-off payment slip for patient convenience
A return envelope included for ease of payment remittance
Mailed or Faxed Paper Claims
Claims mailed or faxed through Elation Billing incur a flat fee of $1.15 per claim.
Claims mailed through Elation Billing (using Payer ID [PAPER]) will incur these fees.
Claims can be printed and mailed directly by the practice at no charge
Mailed or Faxed Appeals
Appeals mailed or faxed through Elation Billing incur a fee of $1.50 for the first 5 pages, and $0.30 for each additional page.
Appeal Packets can be generated and downloaded by the practice at no charge
Fee FAQs
How will my practice be billed for these services?
How will my practice be billed for these services?
These charges will be reflected in your monthly invoice.
Why is Elation charging for these services?
Why is Elation charging for these services?
While we do offer many services at no extra cost, the fees for these specific services are crucial for maintaining the quality of service you expect from us.