Step 1 - Navigate
To appeal claims, you can navigate to
the Superbill
the Claims Manager (Billing → Claims Manager)
the Patient's Claims → Charges
the Patient AR (Reports → AR - Patient)
Step 2 - Print Button
To start the appeal process, click the print button on the claim you would like to appeal. In this window, you will then click the appeal button and confirm to start the appeal process. This will open a new window for you to complete the appeal process.
Step 3 - Generate Appeal
To generate an appeal you will just fill out the information you need and click the generate appeal button.
To include the full clearinghouse history pulled directly from ClaimMD, select the "Include Claim History" button.
Additional supporting documents can be uploaded to the Appeal as well.
Step 4 - Finishing Appeal
Fill out all required fields on the Appeal, as well as any other fields you'd like to include.
Once you Generate Appeal, you can transmit it via the following methods:
Electronic submission
At this time, this is in Beta via ClaimMD, and is available for some payers
Mailed by our Clearinghouse on your behalf for an additional fee*
Faxed by our Clearinghouse on your behalf for an additional fee*
Download the Appeal packet at no additional cost and mail it yourself