Elation Billing

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Refresh the Billing Software

Claim Line Can't Be Deleted

I can't view the eligibility report. Patient is eligible, but it shows inactive.

Troubleshoot Eligibility

A troubleshooting list of common code denials/ alerts you may encounter on your Superbills.

Common Code Denials

What do I do if I have a negative balance?

Negative Balances

Elation EHR + Billing - Can't Send Claims to Elation Billing from EHR Billing Home

Change Healthcare Outage - Information and Resources

How can I locate or verify the payer ID for a claim?

How can I resolve Medicare claim errors and ensure proper NPI enrollment for claim/ERA transactions?

What should I do to resolve issues with claims or superbill discrepancies in Elation Billing?

Troubleshooting

Terms

Go to Elation's EHR Help Center

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Find answers and get help from Intercom Support and Community Experts

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