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Add an Alert

How do I add a patient alert? How do I add a claim alert?

Updated over 2 weeks ago

Step 1 - Navigate

Patient Alerts

Click on the Alerts Box at the bottom of a patient profile page.

Patient Alerts will appear in Elation Billing

  • on the patient's Elation Billing page

  • on any of the patient's Superbills

  • on any Payments that have the patient's Superbills added

(Elation EHR + Billing only) Alerts will also appear in the EHR

  • when scheduling Patient Appointments

  • in a Visit Note's Billing Information β†’ Additional Billing Notes

  • in the Billing Home β†’ Billing Notes


Claim Alerts

Claim Alerts will appear

  • on the Superbill

  • on any Payments that have the Superbill added

Click on the Alerts button on the top right of the Superbill.


Step 2 - Enter Alert

Enter the text for the alert, choose a color, and click SAVE.


Step 3 - See the Alert

See the Alert in Elation Billing

Patient Alerts will display on the patient page, claims, payments posted.

Claim Alerts will display on Superbills.

See the Alert in the EHR (Elation EHR + Billing only)

Patient Alerts will also appear in the EHR, while Claim Alerts will remain only in Elation Billing. You can review Patient Alerts in the EHR

  • when scheduling Patient Appointments

  • in a Visit Note's Billing Information β†’ Additional Billing Notes

  • in the Billing Home β†’ Billing Notes

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