At this time, Deleting a Payment is not a feature we provide - we may add this function down the road!
At this time, when you have a need to clear out an erroneous Payment, we advise you to:
Step 1 - Remove all Superbills from the payment
If there are any Superbills on the Payment, go ahead and delete them.
Step 2 - Edit the payment
Set the Payment amount to $0
Change the check number to DUPLICATE
Save
Can't Edit the Payment?
If your Elation EHR + Billing practice has the Patient Payment Workflow Update active, you may find you cannot edit the Payment Amount. In that case, refer to this guide on activating the Legacy Payment Workflow.
