Enroll for Eligibility
Once you've enrolled for a Payer's Eligibility, you're all set to run RTE for those patients!
Running RTE in Elation Billing
You can run RTE from any Patient or Superbill Page.
Step 1 - Check the Policy
Step 2a - Select "E-Check Eligibility"
Step 2b - Manually Mark Active
Sometimes, you may need to Manually mark a policy as (in)active - select "Manual Check"
Step 3 - Run the Check
Step 4 - View the Report (optional, E-Check only)
You can view the reports for both Active and Inactive policies to receive more information.
Click the Report summary to view more information. The info available is determined on a payer-by-payer basis, dependent on what the Payer provides.
Running Eligibility in Elation EHR
For Elation EHR + Billing users, RTE can also be run in the EHR! Running RTE in the EHR will update the Eligibility in Elation Billing, and vice versa.
Step 1 - Open the Patient's Demographics
Step 2 - Navigate to Insurance, Payment, & Membership
Step 3 - Check Eligibility
Step 4 - View the Report (optional)
In- and Out-of-Network Information
Each Eligibility report is provided directly by the Payers and their own Clearinghouses, and each Payer offers different levels of information. While some Payers may provide information about both In- and Out-of-Network coverage, please note the report will not indicate NPI-specific information. For this information, please contact the Payer directly.